This Privacy Policy explains what personal data hibaji collects from players, how that data is used, who it may be shared with, how long it is retained, and what rights you hold as a data subject. Your privacy is a core commitment at hibaji — not a compliance formality.
Summary: hibaji collects only the personal data necessary to operate your account, process transactions, verify your identity, and keep the platform secure. We do not sell your personal data to third parties for their own marketing purposes. All data is stored using industry-standard encryption and access controls.
hibaji ("hibaji", "we", "us", "our") operates an online sports betting and casino gaming platform accessible via hibaji.bio, targeting players based in Bangladesh. As part of operating this platform, hibaji collects and processes personal data relating to registered players and visitors to the hibaji website.
This Privacy Policy has been prepared to give you a clear and accurate account of how hibaji handles personal data. It covers: what categories of data we collect; the specific purposes for which that data is processed; the legal basis on which processing occurs; the circumstances under which data may be shared with third parties; the period for which data is retained; and the rights available to you as a data subject.
By registering a hibaji account or by continuing to use the hibaji platform after the effective date of this Privacy Policy, you acknowledge that you have read and understood the terms of this policy. If you have any concerns about how hibaji handles your data, you are encouraged to contact us at [email protected] before proceeding with registration.
This Privacy Policy should be read alongside the hibaji Terms & Conditions, which govern the broader relationship between you and hibaji. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data-related matter, this Privacy Policy shall prevail.
hibaji collects personal data in two primary ways: data that you provide directly during registration and account operation, and data that is generated automatically as you interact with the hibaji platform. The categories of personal data that hibaji collects include, but are not limited to, the following:
Minimum Necessary Principle: hibaji applies a data minimisation approach. We only collect personal data that is directly necessary for the purposes described in this Privacy Policy. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where expressly required by law or by responsible gaming obligations.
hibaji uses the personal data it collects for the following purposes:
| Purpose | Categories of Data Used |
|---|---|
| Creating and managing your hibaji account | Identity data, contact data, account credentials |
| Processing deposits and withdrawals | Financial data, identity data, transaction data |
| Verifying your identity and age (KYC) | Identity data, verification documents |
| Detecting and preventing fraud and money laundering | Identity data, financial data, technical data, transaction data |
| Providing and improving the hibaji platform | Usage data, technical data, betting and gaming history |
| Personalising your platform experience | Usage data, betting and gaming history, cookie data |
| Sending service communications (account notices, policy updates) | Contact data, identity data |
| Sending promotional communications (where consent is given) | Contact data, betting and gaming history |
| Responsible gaming monitoring and intervention | Responsible gaming data, transaction data, betting and gaming history |
| Resolving support queries and complaints | Identity data, contact data, support communications, transaction data |
| Complying with applicable legal and regulatory obligations | All categories as required by law |
For each purpose for which hibaji processes your personal data, processing is carried out on one of the following legal bases:
hibaji does not sell, rent, or transfer your personal data to unaffiliated third parties for their own commercial or marketing purposes. hibaji may share your personal data with the following categories of third parties, strictly for the purposes described in this Privacy Policy:
hibaji shares the personal and financial data necessary to process your deposit or withdrawal with your selected payment service provider (bKash, Nagad, Rocket, Upay, or the relevant bank). These providers operate under their own privacy policies and are independently responsible for how they handle data transmitted to them as part of the transaction.
hibaji may engage third-party identity verification and KYC service providers to assist in verifying the identity and age of registered players. These providers receive only the minimum data necessary to complete the verification check and are contractually prohibited from using that data for any other purpose.
Casino and sports data feeds on the hibaji platform are delivered by third-party software providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical session data necessary to operate the game or data feed. They do not receive your full identity or payment data except where this is strictly required by the nature of the service.
hibaji uses third-party cloud hosting, database, and content delivery providers to operate the hibaji platform. These providers process data on hibaji's behalf under data processing agreements that restrict their use of data to the purposes specified by hibaji and require them to implement appropriate technical and organisational security measures.
hibaji may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other public bodies where hibaji is required to do so by law, or where hibaji reasonably believes that disclosure is necessary to protect the rights, property, or safety of hibaji, its players, or the public. In such cases, hibaji will disclose only the minimum data required to satisfy the legal obligation.
hibaji handles payment data with a heightened level of care given its sensitive nature. The following specific commitments apply to financial and payment-related data collected on the hibaji platform:
hibaji uses cookies and similar tracking technologies to operate the hibaji platform, remember your preferences, analyse usage patterns, and support fraud prevention measures. The following categories of cookies are used on the hibaji platform:
These cookies are strictly necessary for the hibaji platform to function. They include session authentication cookies that keep you logged in during an active session, security cookies that help detect and prevent fraudulent activity, and load-balancing cookies. Essential cookies cannot be disabled without impairing your ability to use the hibaji platform.
Functional cookies allow hibaji to remember choices you have made — such as your preferred language, display settings, and responsible gaming preferences — so that you do not need to re-enter them on each visit. Disabling functional cookies will not prevent access to the hibaji platform but may result in a reduced or less personalised experience.
Analytical cookies collect aggregated, anonymised information about how visitors use the hibaji platform, including which pages are visited most frequently, where users navigate after landing on a specific page, and whether users encounter errors. This information is used solely to improve the hibaji platform. hibaji uses only trusted analytics tools under data processing agreements that prohibit the use of this data for any purpose other than analytics on behalf of hibaji.
You may control and delete cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and be notified when new cookies are set. Detailed instructions for managing cookies in the most commonly used browsers are available in each browser's help documentation. Please note that disabling certain categories of cookies may affect the functionality of the hibaji platform.
hibaji retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
Once the applicable retention period expires, hibaji will either securely delete your personal data or anonymise it in such a way that it can no longer be linked to you as an individual.
hibaji implements technical and organisational security measures proportionate to the nature and sensitivity of the personal data it holds. These measures include, but are not limited to:
Important: While hibaji takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your hibaji account credentials. If you suspect unauthorised access to your account, contact hibaji immediately at [email protected].
As a data subject, you hold the following rights in relation to the personal data that hibaji holds about you. To exercise any of these rights, please contact hibaji at [email protected] with the subject line "Data Subject Request". hibaji will acknowledge your request within 5 business days and will respond substantively within 30 calendar days.
You have the right to request a copy of the personal data hibaji holds about you, together with information about how that data is processed.
You have the right to request correction of any inaccurate or incomplete personal data that hibaji holds about you.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to hibaji's legal retention obligations.
You may request that hibaji restrict the processing of your data in certain circumstances, for example while the accuracy of the data is being contested.
Where processing is carried out on the basis of your consent or for contract performance, you may request a copy of your data in a structured, machine-readable format.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
The hibaji platform is strictly intended for adults aged 18 and above. hibaji does not knowingly collect, process, or store personal data from individuals under the age of 18. Age verification is conducted as part of the hibaji registration and KYC process to identify and prevent underage access to the platform.
If hibaji becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted and the associated account will be immediately closed. If you are a parent or guardian and believe that a minor may have registered a hibaji account, please contact hibaji immediately at [email protected].
The hibaji platform may reference or interact with third-party software providers, payment processors, and data feed services. Each of these third parties operates under its own privacy policy and is independently responsible for its own data handling practices. hibaji is not responsible for the privacy practices of any third-party provider.
hibaji does not include hyperlinks to third-party websites within the hibaji platform. However, where any third-party service is integrated into the hibaji platform — such as a game lobby delivered by a third-party provider — your interaction with that service may generate data that is processed by both hibaji and the relevant provider in accordance with their respective privacy policies.
hibaji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to the hibaji platform. Where a material change is made to this Privacy Policy, hibaji will notify registered players via the email address on file at least 14 days before the change takes effect.
The effective date displayed at the top of this Privacy Policy will be updated each time a new version is published. We encourage you to review this Privacy Policy periodically. Your continued use of the hibaji platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data hibaji holds about you, please contact the hibaji data protection team using the details below:
hibaji Data Protection Contact
Email: [email protected]
Subject Line for Data Requests: "Data Subject Request"
Subject Line for Privacy Queries: "Privacy Policy Enquiry"
Operating Hours: Bangladesh Standard Time (UTC+6), 24 hours a day, 7 days a week.
Acknowledgement Time: Within 5 business days of receipt.
hibaji is committed to resolving all data protection queries fairly and efficiently. If you are not satisfied with the response you receive, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Beyond the formal policy language above, here is what privacy protection looks like in practice for every hibaji player in Bangladesh.
hibaji does not sell, rent, or transfer your personal data to unaffiliated third parties for their own commercial purposes — ever. Your data is used exclusively to operate your account and improve the hibaji service.
All data transmitted between your browser and the hibaji platform is protected by 256-bit SSL/TLS encryption. Sensitive fields including passwords and payment details are also encrypted at rest in hibaji's secure databases.
Access to your personal data within hibaji is restricted on a need-to-know basis. Only staff members whose specific job function requires access to a given category of data are authorised to view or process it.
hibaji collects only the personal data that is directly necessary to provide its services. We do not gather superfluous data fields, and we anonymise or delete data as soon as it is no longer needed for the stated purpose.
Every category of data hibaji collects is documented in this Privacy Policy, along with the specific purpose and legal basis for that collection. There is no hidden data processing at hibaji — what you read here is the full picture.
hibaji acknowledges all data subject requests within 5 business days and responds substantively within 30 days. Whether you want to access, correct, restrict, or delete your data, the hibaji support team will guide you through the process.
With your privacy protected by strong technical safeguards and a transparent policy, you can focus on what matters — exploring cricket betting, live casino games, slots, and more on hibaji.